Updated on 06-13-2024

Who we are

Our website address is: https://nh-usa.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.

What personal data do we collect and why?

When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields.

How long we retain your data

When visitors or users submit a form we retain the data for Forever.

Where we send your data

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.

What we collect and store

We collect information about you during the visit our website.

While you visit our site, we’ll track:

  • Pages you’ve viewed: we’ll use this to, for example, Website visit statistics and user behavior
  • Browser user agent: we’ll use this for purposes like creating charts of views, most used browsers, etc.
  • IP address

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example

Payment Processing

At https://nh-usa.com, we understand the importance of secure and convenient payment options. Therefore, we offer a variety of payment methods to cater to our customers’ preferences:

  • Credit/Debit Cards: Processed securely through WooCommerce Payments, ensuring your card information is encrypted and kept confidential.
  • WooCommerce Payments: Our primary payment processor, which supports various payment methods while adhering to the highest security standards. For more information, please refer to the WooCommerce Payments Privacy Policy.
  • Affirm, Afterpay, Klarna: These services provide buy now, pay later options, allowing you to make purchases and pay in installments. Their use of personal information is detailed in their privacy policies: Affirm Privacy Policy, Afterpay Privacy Policy, Klarna Privacy Policy.
  • Apple Pay, Google Pay: Offered as quick and secure payment options directly from your smart devices. The privacy practices for these services can be found here: Apple Pay Privacy Policy, Google Pay Privacy Policy.
  • PayPal: A widely trusted payment solution that enables secure transactions. For details on how PayPal manages and protects your data, please visit the PayPal Privacy Statement.
  • Stripe: A leading online payment processor that provides a seamless payment experience. Stripe collects and uses personal data necessary to process transactions and maintain the integrity of its services. For more detailed information on how Stripe uses and protects your personal data, please refer to the Stripe Privacy Policy.

We are committed to maintaining the confidentiality of your personal information and only share details with these payment providers as necessary to process your transactions.

Privacy Suite

This website uses the Privacy Suite by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Analysis

At https://nh-usa.com, we utilize Google Analytics to collect and process data about our website visitors. This service helps us to better understand user behavior, improve our content, and enhance the overall user experience.

Data Collection and Use:

  • We collect data related to your device, browsing actions, and patterns on our website through Google Analytics.
  • This data includes information such as your IP address, browser type, operating system, referral sources, length of visit, page views, and website navigation paths.
  • The information is used to analyze the use of our website, to compile reports on website activity, and to provide other services related to website activity and internet usage.

Cookies:

  • Google Analytics uses cookies, which are small text files placed on your device, to help the website analyze how users interact with the site.
  • You may refuse the use of cookies by selecting the appropriate settings on your browser, but note that this may affect your ability to use the full functionality of our website.

Data Protection:

  • We take the privacy of our users seriously and have implemented measures to ensure the data collected is protected against unauthorized access and use.
  • We do not share personal information with third parties unless required by law or for the direct purpose of your service requirements.

Opting Out:

For more information on how Google processes and collects your data, please see the Google Privacy & Terms.

 

Use of Facebook Pixel

We use the Facebook Pixel on our website. This tool helps us understand the actions taken on our site and measure the effectiveness of our advertising by enabling us to show you targeted ads based on your visit to our website.

How We Use Your Data

The data collected through the Facebook Pixel is used to:

  • Display targeted advertisements to you on Facebook and its partner platforms.
  • Create a more personalized shopping experience on our website.
  • Analyze the effectiveness of our marketing campaigns.

Data Sharing

We may share your data with Facebook to facilitate the retargeting process. However, we do not share your personal information with any other third parties for their marketing purposes.

Your Rights and Choices

You have the right to opt-out of Facebook Retargeting. You can do this by:

  • Adjusting your Facebook ad preferences.
  • Using the privacy settings on your mobile device.
  • Contacting us directly to express your preferences.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. If we make any material changes, we will notify you by updating the date at the top of the policy and, if necessary, through other means.

 

Use of TikTok for Business

We use TikTok’s business tools to create and manage our advertising campaigns. This includes targeting ads to our audience, retargeting visitors to our website, and analyzing the performance of our ads.

Data Sharing with TikTok

We may share certain information with TikTok to enhance our ad targeting and performance analysis. This includes data about your interactions with our website and purchase history. We do not share sensitive personal information without your explicit consent.

Information Collection

When you interact with our TikTok ads or content, we may collect information that TikTok provides to us, such as engagement metrics, views, and interactions. This information helps us understand the effectiveness of our content on TikTok.