Refund and Returns Policy

At N&H Furniture, we aim to ensure your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, please review our return policy below.

Returns for Non-Damaged Products

  • Return Shipping Fee: If you decide that you do not like the product, the return shipping fee will be your responsibility.
  • Return Period: You have 30 days from the date of delivery to return the item.
  • Condition of Items: Items must be returned in their original condition and packaging. Any signs of use or damage will result in a deduction from your refund.
  • Refund Process: Once we receive the returned item and confirm its condition, we will process your refund within 7-10 business days.

Returns for Damaged Products

  • Proof of Damage: If the product arrives damaged, please provide photographic evidence of the damage within 48 hours of receiving the product.
  • Store Responsibility: Upon verification of the damage, we will cover the return shipping costs.
  • Replacement or Refund: You can choose to receive a replacement product if a similar product is available in stock or a full refund.

How to Initiate a Return

  1. Contact Us: Reach out to our Customer Service at with your order number and reason for return.
  2. Return Authorization: Our team will provide you with a Return Authorization Number and detailed instructions for the return process.
  3. Shipping: For non-damaged items, you will be responsible for shipping the item back to us. For damaged items, we will arrange the return shipping.

Additional Information

  • Non-Returnable Items: Custom-made items, clearance items, and gift cards are non-returnable.
  • Refund Method: Refunds will be issued to the original payment method used for the purchase.

If you have any questions about our return policy, please contact our Customer Service team at Thank you for shopping with N&H Furniture.